Privacy Policy

In accordance with the UK regulation for data protection and safety, we need your consent for treating and store your data, in order to service your needs at this time. It is necessary that you read the privacy statement and give your consent that you have understood its content and agree with it prior to your first appointment.

Please also be aware that, if you have booked via Treatwell app or Widget, you will have to read their Privacy Policy for any concerns regarding the data they ask for, when you make your appointment. However, the medical history form is not shared with them, but stored in our own business Google Drive and no one outside Abuelita’s Wellbeing Organisation has access to it. This includes any notes taken after every session with us.

The Purpose of processing Client Data

To give professional treatments, you will receive an email containing a link for Google Drive, where you can fill in the online GDPR | Privacy Consent Form, alongside your Medical History Form. This information will be retained, and I will be using them only for informing you about the follow up treatments, recommendations concerning your health and wellbeing. I will also contact you regarding some promotions I offer, if relevant to you.

What data is Collected

We collect several personal information from you in order to enable me to provide you with the best possible treatments and care. This includes the following:

Your Medical History forms.
Email address, phone number, first name and last name, date of birth, address, and medical history.
Information generated throughout your treatment, including treatment notes and medical alerts.
Information you may share with me in connection with surveys, contests, or promotions.
Marketing preferences

Who will have access to your data

We will never share your data with anyone who doesn't need access without your written consent. Only the following people/agencies will have routine access to your data:

Your practitioner(s) in order to provide you with treatment.
The medical records service that stores and processes our files (if we start using one).
Other administrative staff.

Your rights

We want you to be absolutely confident that we are treating your personal data responsibly, and that we re doing everything we can to make sure that the only people who can access that data have a genuine need to do so.

You have a right to see what personal data of yours we hold, and to request us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask us to erase your records. If you feel that we are mishandling your personal data in some way, you have the right to complain.

Access requests, amendments, requests to delete records, and complaints need to be sent to what is referred to as the “Data Protection Officer”. Here are the details you need for that:

Full details of your rights can be found here .

Simona Ilincariu

0748 159 2374 | info@abuelitas.co.uk